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Terms of service

Last updated: 14 May 2026

The terms under which Bureau Pensioen Hulp provides this website and the adviser-matching service.

Acceptance

By accessing or using this website, you agree to be bound by these terms. If you do not agree, please do not use the site. We may update these terms; the date of the current version is shown at the top of this page.

About this service

Bureau Pensioen Hulp provides educational content about pensions and related topics, and offers to put visitors in touch with independent Dutch pension advisers based on the visitor's postal code. Course access and other paid features are described in their respective sign-up flows.

No personalised advice

Bureau Pensioen Hulp holds no AFM licence for financial advice or mediation. We provide general education and facilitate contact requests using contact details and postcode. We do not assess personal financial circumstances or recommend financial products. Personal pension advice is provided only by an appropriately authorised adviser. Check their relevant permission in the AFM register.

Adviser matching

The contact form requests an introduction to one pension adviser based on your postcode. With your consent we share only your name, email address, optional phone number and postcode. We share no pension or financial answers through this form. The adviser is responsible for their services and must hold the relevant authority and licence. You make any advice agreement directly with that adviser.

Subscriber accounts

If you create an account on the site (available when subscriptions launch), you are responsible for keeping your password confidential and for all activity under your account. Notify us promptly if you suspect unauthorised access. We may suspend or terminate accounts that violate these terms.

Intellectual property

All content on this website — including text, images, layouts, code, courses, and trademarks — is owned by Bureau Pensioen Hulp or its licensors and is protected by copyright and related rights. You may view and print pages for your personal, non-commercial use. Any other use, including republishing, redistributing, or training machine-learning models on the content, requires our prior written permission.

Permitted use

You agree not to: • use the site in any way that breaks the law or infringes anyone's rights; • attempt to access non-public areas, systems, or technical infrastructure; • send automated traffic (scraping, scanning) without our prior written consent; • submit false or misleading information in any form on the site; • upload content that is unlawful, defamatory, or infringes others' rights.

Limitation of liability

To the maximum extent permitted by Dutch law, Bureau Pensioen Hulp is not liable for indirect, incidental, or consequential damages arising from your use of the site. Our total liability for any direct damages will not exceed the amount you paid us, if any, in the twelve months preceding the claim. Nothing in these terms excludes liability that cannot be excluded under Dutch law.

Termination

We may suspend or end your access to the site at any time, with or without notice, for any reason — including breach of these terms. You may stop using the site at any time. The sections that, by their nature, should survive termination (such as intellectual property and limitation of liability) will continue to apply.

Governing law

These terms are governed by the laws of the Netherlands.

Disputes

Any dispute arising out of or relating to these terms or your use of the site shall be subject to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands, except where mandatory consumer protection law gives you the right to bring proceedings in another forum.

Changes to these terms

We may amend these terms from time to time. The current version is shown at the top of this page. If amendments materially reduce your rights, we will notify users where reasonably possible.

Contact details

Used International B.V. Trading name: Bureau Pensioen Hulp Karel Doormanstraat 26 3262 PD Oud-Beijerland Nederland Chamber of Commerce (KvK): 91922178 Email: info@bureaupensioenhulp.nl